Coverart for item
The Resource The Services challenge : integrating for competitive advantage, edited by John Czepiel, Carole A. Congram, James Shanahan

The Services challenge : integrating for competitive advantage, edited by John Czepiel, Carole A. Congram, James Shanahan

Label
The Services challenge : integrating for competitive advantage
Title
The Services challenge
Title remainder
integrating for competitive advantage
Statement of responsibility
edited by John Czepiel, Carole A. Congram, James Shanahan
Contributor
Subject
Language
eng
Member of
Dewey number
658.8
Illustrations
illustrations
Index
no index present
LC call number
HD9980.5
LC item number
.S4255 1987
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Czepiel, John A
  • Congram, Carole A
  • Shanahan, James
  • American Marketing Association
Series statement
Proceeding series American Marketing Association
http://library.link/vocab/subjectName
Service industries
Label
The Services challenge : integrating for competitive advantage, edited by John Czepiel, Carole A. Congram, James Shanahan
Instantiates
Publication
Note
Papers presented at the 5th Annual services marketing conference held in Boston, Mass., Sept. 7-10, 1986
Bar code
31223900345365
Bibliography note
Includes bibliographies
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
28 cm.
Extent
vi, 108 p.
Isbn
9780877571889
Isbn Type
(pbk.)
Lccn
87012543
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
ill.
System control number
15696805
Label
The Services challenge : integrating for competitive advantage, edited by John Czepiel, Carole A. Congram, James Shanahan
Publication
Note
Papers presented at the 5th Annual services marketing conference held in Boston, Mass., Sept. 7-10, 1986
Bar code
31223900345365
Bibliography note
Includes bibliographies
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
28 cm.
Extent
vi, 108 p.
Isbn
9780877571889
Isbn Type
(pbk.)
Lccn
87012543
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
ill.
System control number
15696805

Library Locations

    • Main LibraryBorrow it
      100 Larkin Street, San Francisco, CA, 94102, US
      37.779376 -122.415795
Processing Feedback ...