Coverart for item
The Resource We don't make widgets : overcoming the myths that keep government from radically improving, Ken Miller

We don't make widgets : overcoming the myths that keep government from radically improving, Ken Miller

Label
We don't make widgets : overcoming the myths that keep government from radically improving
Title
We don't make widgets
Title remainder
overcoming the myths that keep government from radically improving
Statement of responsibility
Ken Miller
Title variation
Widgets
Creator
Author
Subject
Language
eng
Member of
Cataloging source
VVB
http://library.link/vocab/creatorDate
1970-
http://library.link/vocab/creatorName
Miller, Ken
Illustrations
illustrations
Index
index present
LC call number
JK468.P75
LC item number
M55 2013
Literary form
non fiction
Nature of contents
bibliography
Series statement
Governing management series
http://library.link/vocab/subjectName
  • Government productivity
  • Administrative agencies
  • Organizational change
Label
We don't make widgets : overcoming the myths that keep government from radically improving, Ken Miller
Instantiates
Publication
Copyright
Bar code
31223126197244
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type code
  • txt
  • sti
Content type MARC source
  • rdacontent
  • rdacontent
Contents
Preface -- Acknowledgments -- Chapter 1. The three myths -- Chapter 2. The amazingly ineffective (crazy, actually) ways government tries to improve -- Chapter 3. We don't make widgets -- Chapter 4. We don't have customers -- Chapter 5. We're not here to make a profit -- Chapter 6. Making it happen: leading a large-scale change initiative -- Appendix: Critical Components for a Customer-Centered Culture -- Index -- About the Author
Dimensions
22 cm.
Extent
xii, 124 pages
Isbn
9780872894808
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)884963215
Label
We don't make widgets : overcoming the myths that keep government from radically improving, Ken Miller
Publication
Copyright
Bar code
31223126197244
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type code
  • txt
  • sti
Content type MARC source
  • rdacontent
  • rdacontent
Contents
Preface -- Acknowledgments -- Chapter 1. The three myths -- Chapter 2. The amazingly ineffective (crazy, actually) ways government tries to improve -- Chapter 3. We don't make widgets -- Chapter 4. We don't have customers -- Chapter 5. We're not here to make a profit -- Chapter 6. Making it happen: leading a large-scale change initiative -- Appendix: Critical Components for a Customer-Centered Culture -- Index -- About the Author
Dimensions
22 cm.
Extent
xii, 124 pages
Isbn
9780872894808
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)884963215

Library Locations

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      37.779376 -122.415795
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