Bibliograph

Bie he ci wei luan shuo hua, 20 ge rang gu ke kai xin mai dan de guan jian fu wu, Licha Jialage zhu ; Lü Peiyi yi = What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher

Type

Label

Bie he ci wei luan shuo hua, 20 ge rang gu ke kai xin mai dan de guan jian fu wu, Licha Jialage zhu ; Lü Peiyi yi = What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher

Language

chi

Illustrations

illustrations

Index

no index present

Literary Form

non fiction

Main title

Bie he ci wei luan shuo hua別和刺蝟亂說話 :

Oclc number

697857371

Responsibility statement

Licha Jialage zhu ; Lü Peiyi yi = What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher理查・加拉格著 ; 吕佩憶譯 = What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher

Series statement

Shi zhan zhi hui, 376實戰智慧, 376

Sub title

20 ge rang gu ke kai xin mai dan de guan jian fu wu20個讓顧客開心買單的關鍵服務 /

resource.variantTitle

20 ge rang gu ke kai xin mai dan de guan jian fu wu

Contributor