Bibliograph

Microsoft dynamics CRM 2011 step by step, Mike Snyder, Jim Steger, Brendan Landers

Type

Label

Microsoft dynamics CRM 2011 step by step, Mike Snyder, Jim Steger, Brendan Landers

Language

eng

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Microsoft dynamics CRM 2011 step by step

Nature of contents

handbooksdictionaries

Oclc number

708034043

Responsibility statement

Mike Snyder, Jim Steger, Brendan Landers

Series statement

Step by step

Summary

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book

Classification