Zapp! empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs, by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna

Resource Information

The instance Zapp! empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs, by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna represents a material embodiment of a distinct intellectual or artistic creation found in San Francisco Public Library.

Image

https://secure.syndetics.com/index.aspx?type=xw12&client=sfpl&isbn=9780449908853&upc=&oclc=28737161/LC.JPG

Label

Zapp! empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs, by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna

Title remainder

how to improve patient care, increase employee job satisfaction, and lower health care costs

Statement of responsibility

by William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna

Instantiates

• Zapp! empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs

Publication

• New York, Fawcett Columbine, 1993

Note

"Adapted from ... Zapp! the lightning of empowerment"--Cover

Bar code

31223042024118

Carrier category

volume

Carrier category code

• nc

Carrier MARC source

rdacarrier

Content category

text

Content type code

• txt

Content type MARC source

rdacontent

Dimensions

21 cm

Edition

1st ed.

Extent

x, 309 p.

Isbn

9780449908853

Lccn

93090240

Media category

unmediated

Media MARC source

rdamedia

Media type code

• n

Other physical details

ill.

Record ID

• 1527499
• 1527499

System control number

• 28737161
• (OCoLC)28737161