San Francisco Public Library

Conversational intelligence, how great leaders build trust and get extraordinary results, Judith E. Glaser

Label
Conversational intelligence, how great leaders build trust and get extraordinary results, Judith E. Glaser
Language
eng
Bibliography note
Includes bibliographical references and index
Index
index present
Literary Form
non fiction
Main title
Conversational intelligence
Nature of contents
bibliography
Oclc number
840461032
Responsibility statement
Judith E. Glaser
Sub title
how great leaders build trust and get extraordinary results
Summary
" The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. "--, Provided by publisher
Classification
Content
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